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Oct 51 min read

Chargebee

Updated: Oct 12

Chargebee is a fintech company founded in 2011 by Krish Subramanian and Rajaraman Santhanam. In 2021, it reached a valuation of $3.5 billion. Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. With mission to help businesses of all sizes to grow their revenue by providing a comprehensive suite of solutions, including subscription management and recurring billing, pricing and payment optimization, revenue recognition, collections, and customer retention.





Problem

Subscription-based businesses often struggled to manage recurring billing, payments, and customer lifecycle management with existing software solutions.


Chargebee Solution

Chargebee offered a cloud-based subscription management platform that allowed businesses to handle billing, invoicing, and lifecycle management in a seamless, automated manner.


Initial Users & Marketing Hack

Chargebee targeted startups and SaaS companies, offering them a scalable solution for managing recurring billing. The company leveraged partnerships with SaaS incubators, freemium models, and content marketing to attract early-stage companies and onboard users.


Chargebee Offerings

  • Billing: Subscription billing software that reduced Livestorm’s support volume by half. Chargebee Billing is the go-to platform for managing subscription lifecycles and recurring billing for high-growth subscription businesses.

  • Retention: Retain more customers with Chargebee Retention. Gain deeper insights into why customers cancel and take actionable steps to enhance customer lifetime value.

  • Receivables: Recover failed payments and boost customer lifetime value with Chargebee Receivables.

  • Revenue Recognition: Automate revenue recognition for your growing SaaS business. Chargebee RevRec streamlines your finance operations and ensures compliance, accelerating your business growth.

  • Entitlement Management: Implement pricing and plan changes instantly with Chargebee Entitlement Management—no need to rely on developers.


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